Use cases

Built for how businesses use messaging today.

Customer support, lead response, order updates, and appointment booking — each with the escalation rules and inbox views teams need in production.

Customer support

Cited answers from your docs, AI-to-human handoff, full conversation context.

Categorise complaints, route by team, see what's trending in real time.

Reply within seconds of a Meta ad click. Qualify before the lead cools.

Catalog questions, cart recovery, order placement. Pulls from your store API.

Customers ask for an order status; the agent answers from your fulfillment API.

Warm-lead outreach with template safety. Books meetings into your calendar.

Take consultation, service, and clinic bookings inside the chat.